If your smart lock doesn’t seem to be working after waking up from hibernation, try restarting it by pressing its button for 10 seconds until its light flashes white-that should turn it off, then back on again. The smart lock does not work when hibernated. If this still doesn’t work, a third-party application was probably installed on your phone or tablet by mistake when installing another app (such as antivirus software). If restarting the device doesn’t fix the issue, try connecting to another device paired with your lock. If you have tried resetting your device or pairing it again and this doesn’t work, try restarting the phone or tablet that you are using to connect to the lock. If you’re having trouble with your smart lock, check that it is set up correctly and paired with your phone.
August wifi smart lock problems Bluetooth#
The most common smart lock problems are related to the Bluetooth connection. If it still doesn’t work after this, try changing its location to be closer to an access point (if possible) or restarting your router and modem (if necessary). You can test this by opening the app and checking if it has a green light next to its name in the list of devices on your account. If your smart lock is not working, one of the first things to check is whether the device is connected to Wi-Fi or Bluetooth. Try to control the smart lock with the APP again.Wait for the green light of the smart lock to flash.Open the battery cover, remove the batteries, and reinsert them.If you cannot control your smart lock through the APP, there is a high probability of a problem with your smart lock connection.Īt this time, please try to reboot your smart lock first: If you’re having problems with your smart lock, some common issues and solutions may help. Common smart lock problems and troubleshooting In addition, if your smart lock is completely inoperable, and you want to try a smarter and more secure one for your home that can be controlled by your phone, you can try our TTlock smart locks. The good news is that smart locks can be fixed relatively quickly if you know what problems are causing them to malfunction in the first place!
Or it could be due to an old battery that can no longer hold a significant charge.
August wifi smart lock problems software#
It could be because of a software bug in the latest version you have updated on your phone. We are sure you have many questions about the smart lock not working.Ī variety of reasons can cause a smart lock not to work. However, just like any other technology, they may stop working. With the advent of smart locks, many homeowners are starting to reap their benefits.
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